Medi-Temp > Terms and Conditions

Updating Your Information or Unsubscribing
At any time you may unsubscribe or update the information we have on file for you. Requests to unsubscribe will be processed in a timely manner. Delays may occur if the information you provide us does not match the information we have listed in our database [back to top].

Children
Medi-Temp.com does not sell products for purchase by children. If you are under 18, you may use Medi-Temp.com with the involvement of a parent or guardian [back to top].

Links with Other Sites
Medi-Temp.com may be linked to other sites on the Internet that are owned by third party vendors and other third parties. You may have found our website by visiting another site. These other sites have their own privacy rules and Medi-Temp.com is not responsible for the privacy policies of these sites [back to top].

Shipping and Handling
Shipping and handling costs vary by item type, size, and billable weight and by shipping method. For each item there is a fixed cost plus a per item cost. Fixed and per-item costs differ according to the type of item. You can find the total shipping and handling costs for your order after you add the items to your shopping cart. Shipping and handling charges do not include additional fees for international orders. For Canadian orders the customer agrees to pay all charges including customs duties, processing fees and taxes as applicable.

Orders will be shipped to an address in the United States and Canada. All orders are processed in US funds. The estimated shipping times within the continental United States using standard shipping is 5 to 7 days. The estimated shipping time outside the continental United States and Canada is 10 to 15 days [back to top].

Shipping to a Different Address
To protect the security of your credit card and help expedite your order, if your order is shipped to an address that is not the same as the billing address on your credit card, you may be asked to list an alternate address with your credit card company. Doing this in advance will speed up the processing of your order. To place an alternate address on file with your credit card, simply call the 800 number on the back of your credit card [back to top].

Return Policy
Medi-Temp is convinced you'll be pleased with your purchases.

In the event that you are not, or if your merchandise is defective or damaged, we will offer an unconditional 30-day money back guarantee.

Processing of returns, refunds and replacements are handled on an individual basis and can be taken care of through our customer service department at (888) 669-0600 or e-mail us at customerservice@medi-temp.com [back to top].